State Farm® Insurance Agent Jeff Lambert

"Jeff Lambert agency is the best ! I got my first car and Jan helped me big time, She is always there when I need her and very much appreciated, I will be referring others here Thank you for Jan !"

"I called this office as a professional from another company in regards to a mutual customer. Jan is who answered the phone. I’m not sure what caused the issue, but we got disconnected twice. I proceeded to call back since I had a customer waiting for a rental vehicle and simply needed to verify insurance coverage. I was greeted with her telling me she doesn’t know what’s going on with the phones, but that she doesn’t have time to deal with me because she has customers and if it doesn’t work this time she’s done. I told her I was calling as a professional from another company and that I was not speaking to her in a rude manner, so I wasn’t sure why she was speaking to me that way. I told her it was very unprofessional as she is the face representing this company to speak the way she did in regard to me trying to help one of their customers. They state on their website they want you to be a part of their family and quite frankly this is no family I would ever want to be a part of if Jan is in it. Terrible representation for customer service."

"Very rude and disrespectful would not recommend doing business here"

"I have worked with Jan for 12 years now. She is absolutely amazing and has worked with my family through all of our needs."

"Jeff is awesome, service is great. If necessary will call on the weekends!"

"I am very happy with insurance"

"I have been insured with State Farm and Jeff Lambert's agency for over 30 years. Jeff is professional and caring. When I hit a deer, he asked if I was injured, before anything else. That was very comforting to me. He is usually available or returns calls promptly. Jan in the office is the best. They are a great team. Great prices. Great coverage. I am a VERY happy customer."

"Jan is very helpful! She explains the business well and goes the extra mile! She made my experience easy and quick."

"Always a pleasure working with Jan and Mr. Lambert on protecting our family."

"⭐ **1 STAR — Absolutely Untrustworthy** Jeff Lambert is the kind of insurance agent who makes you question the entire system. His role in *Kimble v. State Farm et al.* (Ohio Supreme Court Case No. 2025-1257) is a disgrace to the profession. Minister Marquis L. Kimble—a respected Black business owner and licensed minister—was robbed. Instead of helping him recover, Lambert allegedly participated in a racially biased denial of coverage. According to the lawsuit, Lambert described Kimble in defamatory terms, painting him as a criminal despite having no criminal record. This wasn’t just poor service—it was character assassination. The lawsuit accuses Lambert of colluding with State Farm attorneys and officials to suppress legitimate claims and obstruct justice. If true, this is more than negligence—it’s systemic abuse. No consumer should ever be treated this way. ⚠️ If you value fairness, integrity, or basic human decency, avoid Jeff Lambert and State Farm at all costs. #JusticeForKimble #ExposeStateFarm #CivilRightsMatter #OhioSupremeCourt #InsuranceAccountability #WeStandWithKimble --- Want this adapted for Google Reviews, Yelp, or a visual post with graphics and hashtags? I can remix it for any platform."

"Jan always a phone call away no matter what it is. I've been dealing with state farm for years now. Don't regret it or plan to leave no time soon keep up the good work Lambert office :)"

"I’ve been with Jeff for years. Excellent customer service and great rates! Highly recommend."

"The staff at Jeff Lambert's office offers the best service I've experienced among insurance companies. The whole staff is friendly, very knowledgeable and goes above and beyond to help in any situation. Jenifer assisted me in paying my auto insurance. She did an excellent job! Jenifer made the process easy and seemless!"

"Easy to work with. Good service!"

"I Have had the pleasure of dealing with Jan Gilmour She was just wonderful she helped me step by step with what I needed to know about my possible claim and explained in detail about my coverage so I could understand it and decide what I need to do next just a all around great experience thank you Jan !!!!!!"

"Agent Jeff Lambert/State Farm has a location that is convenient, and his office manager, Jan, is truly irreplaceable and simple fantastic! Truly impressed!"

"I've been with Jeff for 25 years. Very helpful and caring staff."

"Jan is the absolute bomb. She is extremely helpful and a never have to worry about anything when I call her with an issue. Kudos to her and Jeff. They deserve 10 stars!!"

"I have been doin business with Jan and Jeff for 30 years. They both are so helpful and always look out for what's best for you. Makes ya wanna put the top down and smile as you sing. Thank ya bunches Jan 🙃"

"So grateful for Jeff and Jan. They are always very professional and are quick to get us everything we need."

"Had insurance with this agent for over 25 years. In 1999 they cancelled my auto insurance at my soon to be ex-wife's request after a judge ordered that she maintain the coverage. Called to explain the situation and was prepared to show them the order. Jeff refused to take my calls and his office staff told me sorry and that there was nothing they were willing to do and were quite rude. They didn't even want to set me up with a new policy. Ok fine. As result I just never held auto insurance with them again but the memory as to why stuck with me for years. I, however, Kept my homeowners policy through them just based on convenience. Then this past Saturday before New Years I got a letter stating they were not renewing my homeowners policy for failure to reply to a letter sent on November 18th. I never received a letter dated November 18th. You would think if a letter was important enough that a failed response would get your policy cancelled, it would come via certified mail. Anyhow, Called Sate Farm's 800 number and agent stated they had no record of either of the letters and that it was pretty much a mystery. He told me that my agent would be back in office on Jan 2nd at 9am and he will alert him to call me first thing on that day to rectify the issue. Three days later and I find that apparently my 25 years of business, with zero claims wasn't worth the effort of a phone call much less an explanation. My house could use a little paint but is otherwise in good condition with a brand new furnace and heat pump, 10 years left on the roof life. Thank goodness I never had to deal with a claim, who knows how that would have went. I would HIGHLY recommend staying clear of State Farm and especially THIS agent. Neither live up to their motto. If you need someone to be there when you need it, look elsewhere."

"With this office since I was 16. Jan is Awesome! Well so is Jeff, lol."

"Been my families insurance agent for longer then I've been alive, always a good price and the few times I needed to make a claim it was settled right away"

"Great insurance agent"

"They are always so happy to help"